FAQs
General
What is Lensy?
Lensy is a screen-free digital camera designed to feel like a retro disposable camera. It’s lightweight, portable, and built to help you live in the moment without the distraction of instant photo review.
How does it work?
Simply point, shoot, and capture. Lensy saves your photos to a removable TF card (included) that you can later transfer to your computer or phone using the included USB-C cable.
How do I view my photos?
Use the included USB-C cord to plug your Lensy camera into your phone or computer.
iPhone: go to your 'Files' folder and select the device named 'LENSY' and there will be an internal folder with all your photos
Computer: go to Finder and select the 'LENSY' location and click on the internal folder
Why doesn’t Lensy have a screen?
We designed Lensy to bring back the anticipation and joy of film photography. By removing the screen, you focus on the experience, not the playback.
Technical
What storage does Lensy use?
Each Lensy comes with a 4GB TF card (enough for ~2,000 photos). You can swap or upgrade the card for more storage.
Does Lensy have filters or effects?
Yes. The latest version includes four built-in filters you can toggle through for different vibes. The 4 filters are Classic, Retro, Fuzzy and Black & White
How do I charge it?
Lensy charges via USB-C (cable included). A full charge lasts for several hundred shots.
Usage
Can I delete photos from the camera?
No. Photos are stored until you transfer them off the card. This keeps the experience true to the disposable-camera spirit.
Can I use Lensy at night or indoors?
Yes—Lensy has a built-in flash for low-light settings.
Is Lensy waterproof?
No, it’s not waterproof. We recommend keeping it away from water, sand, and extreme heat.
Orders & Shipping
Where do you ship?
Currently, we ship within the U.S. and select international destinations (check availability at checkout).
How long does shipping take?
- Standard shipping usually takes 3–7 business days within the U.S.
- International times vary.
Do you accept returns?
We believe in a 100% satisfaction guarantee! We think you'll love your camera, but if you have any issues with your camera email us at hello@lensycam.com and we will make it right! We accept returns within 30 days of delivery.
Support
My camera isn’t working, what should I do?
Try charging it fully and double-check that the TF card is inserted correctly. If issues persist, contact us at hello@lensycam.com
Do you offer a warranty?
Yes, every Lensy camera comes with a 1-year limited warranty covering manufacturing defects.